After-sales service
Three-Level Service Network Layout
1、JAC Customer Service Department

Management Department for JAC Services

Guide and Manage Operation of Global Service Network

Divided into an Asian Branch, African Branch, European Branch and American Branch, and Station Affairs System Branch Office
2、JAC Offices, JAC Service Centers, JAC Spare Parts Centers

Management Center, Direction Center, and Support Center for Territory Services
3、JAC Service Stations

More than 100 countries in Africa, Asia, Europe, America and the Middle East

An average increase of 80% year-on-year in terms of sales volume.
Service Conception: Close Service, Mutual Operation
Service Philosophy: Accurate Information, Fast Response, Effective Solution, High Satisfaction
JAC Service Station
JAC Spare parts guarantee
  • To provide over 95% parts availability
  • Assuring the after sales service for end users under service policy
  • Genuine Spare Parts Package
  • In order to guarantee the supply of JAC spare parts, there are three information systems:(Enterprise Resource Planning)、(electronic parts catalog)、(Dealer Management System)
Genuine Spare Parts Package
Genuine Spare Parts Package
JAC Service Training
JAC owns global 4 service centers: South America training center, Middle Eastern training center, Eurasian training center, South east training center. And JAC holds training around world many times annually.